Terms and Conditions

Guarantee Information HealthWithMagnets.com products with the exception of mattress pads (see below) come with a 30-day Money-Back Guarantee 2-Year Product Warranty Lifetime Guarantee On All Magnets If you are not completely satisfied with a product you buy from HealthWithMagnets.com you may exchange or return it within 30 days for a full refund of the purchase price less shipping and handling costs. Magnetic insoles and bed pillows, including Dreamzzz and Contour pillows, are not returnable.HealthWithMagnets.com warrants that our products are free from any manufacturing defects and we will repair or replace (at our option) any defective item with the same product or better within 2 years of purchase. Warranty does not cover misuse of a product, normal wear and tear, or use under improper environmental conditions. HealthWithMagnets.com will not accept returns on clearance center items, items that have been laundered or specially customized, items damaged as a result of misuse, neglect, or improper environmental conditions. Returns must be postmarked or dated by UPS or FedEx within 30-days of the invoice date. HealthWithMagnets.com magnetic mattress pads come with a 90-day Satisfaction Guarantee 5-Year Limited Replacement Warranty Lifetime Guarantee On All Magnets HealthWithMagnets.com magnetic mattress pads use high energy 4,300 gauss biomagnets. Our magnets are also larger and more closely spaced so you will see results faster than with other brands. If you are not completely satisfied with a HealthWithMagnets.com magnetic mattress pad you may exchange it within 90 days for a full credit of the purchase price, or return it for a refund of the purchase price less a 20% restocking fee. HealthWithMagnets.com warrants that our magnetic mattress pads are free from any manufacturing defects and we will repair or replace (at our option) any defective item with the same product or better within 5 years of purchase. Warranty does not cover misuse of a product, normal wear and tear, or use under improper environmental conditions. HealthWithMagnets.com will not accept returns on clearance center items, items that have been laundered or specially customized, items damaged as a result of misuse, neglect, or improper environmental conditions. Magnetic mattress pad returns must be postmarked or dated by UPS or FedEx within 90-days of the invoice date. Contact Customer Service for a Return Merchandise Authorization number (RMA#) before returning an item. Return the item in its original condition (including packaging, manuals, accessories, etc.) along with the invoice. Precautions There are certain conditions where magnetic therapy should not be used at all. There are also conditions where magnets should be kept away from certain areas of the body. Do not use magnetic therapy at all under the following conditions: If you are wearing a pacemaker, defibrillator, insulin pump or any other implanted electro-medical device If you are pregnant Keep magnets away from the following areas: Do not place magnets on the abdomen for 60 to 90 minutes after eating as they may interfere with digestion and cause mild abdominal discomfort. Do not place magnets close to transdermal drug patches as they will prevent the drugs from being properly dispersed Keep magnets away from computer disks, audio/videotapes, credit cards, watches and other magnetically sensitive items